Jeanne Salvatore, vice president for public affairs and consumer spokesperson for the Insurance information institute, says that accuracy is crucial when it comes to accidents. She suggests to call your insurance company right away and provide them with all the possible details. “From the second of the accident, keep good records,” she says and recommends using a smartphone or a notebook to write everything down and take pictures. Some important information to take is the vehicle’s plate number, make and model, and the driver’s insurance company and contact information along with registration information and license number.

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